You get an estimated delivery dates the moment you place the order. Our standard processing time is is up to 72 hours and will take up to 5-12 business days before it reaches you.
When your order is placed with frame, we send it to our framer the day your order. Due to COVID19 workplace policies, you can expect your order to arrive in 4-6 weeks. We are working hard to ensure you get your orders out as soon as possible.
For courier tracking, please use the tracking number provided to you in your order email correspondence, Don't ignore junk mails.
- FREE SHIPPING on all orders above $75 on all our products across US, UK, EU, Canada, Australia, New Zealand & Singapore
- FREE SHIPPING on all orders above $120 to the rest of the world.
- If you live in a remote area where the cost exceeds usual shipping charges, a request will be sent to you for the additional postage cost.
If your order is under the value of free shipping rates, a flat shipping fee will be calculated at the time of checkout, that can vary anywhere between $12-$20 depending on the products and the country you are ordering from.
You will be provided with the courier company name and a tracking number when your order has been shipped. In the rare case of tracking or delivery problems with your courier, you will need to contact the courier company directly.
We cannot refund orders already placed as all our artwork is custom made and printed on demand.
All the rates mentioned above are in AUD.